Castel Froma

Client:

Castel Froma

Business Type:

Specialist Care Centre

Location:

Leamington Spa

Service:

Document Storage & Archive Box Supply

The Background

Castel Froma Specialist Care Centre exists to help people disabled by brain injury or neurological conditions live a fuller life providing day, respite, residential care and rehabilitation for 57 individuals every year.  It began life way back in 1874 and has since cared for thousands of people during this time.  Inevitably there has been a substantial accumulation of paperwork over the years for this hardworking charitable organisation.  Castel Froma is currently based in an old Victorian house meaning storage is always a problem so the decision was made to outsource document storage to free up valuable office space.  Castel Froma also recently acquired Helen Ley – Leamington Spa from the Multiple Sclerosis Society.

The Solution

Since January 2013, Box‐it Central has been providing Castel Froma with an efficient document storage service.  Having assigned Castel Froma with a dedicated Account Manager, Box‐it Central assisted with all aspects of the transfer of Castel Froma records to its own secure facility, providing specialist archive boxes as required.  This has allowed the management team at Castel Froma to utilise its own space more effectively.

Close proximity, as well as the ability to easily and quickly access files, were key factors in Castel Froma’s decision making process, and Box‐it Central’s location on the outskirts of Leamington Spa is proving ideal.  Box‐it Central is currently storing in the region of 100 archive boxes for Castel Froma at its secure document storage facility near Bishops Tachbrook.

Collection and delivery of boxes is made by Box‐it’s own uniformed personnel, and boxes are uniquely bar‐coded and tracked at every stage giving Castel Froma an exact location for each archived box, and with it, a comprehensive audit trail in compliance with the Data Protection Act.   The status, and ordering of collections and deliveries, is made a simple task via Box‐it’s online portal which can be used for full document lifecycle management, including ultimately secure destruction if required.

While Castel Froma’s documents are stored off‐site, the organisation also has the peace of mind that its files are being stored in a robustly secure facility, monitored by 24 hour CCTV and protected by intruder and fire alarms.

The Client's View

Katy Anderson, Executive Assistant at Castel Froma Specialist Care Centre says, “We are relatively new to the ‘Box‐it’ family, but we have been impressed with the service we have received.  From theinitial sales contact, to delivery and collection of storage boxes, everyone has been organised, efficient and friendly.”

For further information on Castel Froma or to donate to this local charity, please visit
www.castelfroma.org.uk

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