Behind Closed Doors – Meet Julie, our Scanning Administrator

Julie Waterhouse

Julie is our Scanning Administrator and while we don’t deliberately hide her away, she won’t be a face that many of our clients will recognise. Julie joined Box-it Central in June 2012 and she can be found working hard behind closed doors in our busy scanning room, where thousands of documents are scanned on a daily basis in a highly secure environment.

“We scan a wide range of documents, from healthcare files to company invoices and archive boxes,” explains Julie. “We have clients who use us for regular weekly scanning jobs, but we also have an increasing number of ad hoc scanning projects too.  Files and boxes are also catalogued in the scanning room, so there is always variety in my every day job.”

When taking on a new scanning project, it is the Sales team at Box-it Central who initially liaises with the client. The scanning brief, or proposal, is then passed on to the Scanning Department giving details about the project. For example, how many pages/files are to be scanned, whether they are single or double-sided, how many index points are required and how the information is to be archived.  A sample document, or a scanning pilot as it is sometimes referred to, is produced for the client to review and approve before the scanning project continues further.

Security and discretion are paramount to Box-it Central’s Scanning Department.  “We have a separate scanning room which can only be accessed by personnel with a key pass, with robust security throughout our site, enabling us to fulfil confidential scanning assignments,” explains Julie.

To meet increased demand for document scanning service, the department is also investing in additional scanners.  All sizes of documents can be scanned from a small till receipt, to large format drawings.  Digitised output can be done in a variety of ways.  Some clients request the data on DVDs or USB drives, while others prefer their scanned files to be uploaded to secure online portals, such as Omnidox.  In the case of the latter, the scanned files are sent via a secure link which can only be accessed with a password making it much safer for the sharing of confidential or sensitive information.

“Scanning projects are getting larger and larger, with new tasks coming in daily; in fact, we’ll soon need a bigger room to meet the demand for clients wanting their paper documents digitised.  The Scanning Department has increased so much since I first joined, which is great news for us,” says Julie.

When asked about what it is it like to work for Box-it Central, Julie replies: “It is great. We all genuinely get on really well and always muck in to help each other out if needed.”

Out of working hours, Julie certainly has many interests combining a love of keep fit (she does Pilates and Zumba weekly) with a more serene cross stitch hobby. Julie also recently jumped out a plane (yes really!) to take part in a charity tandem skydive in which she raised over £450 (and is still counting!) for the British Heart Foundation. This has been quite an outstanding contribution towards Box-it Central’s ’90 Gestures of Goodwill’, which many of our clients will be aware of now.

And, there is one very special person in Julie’s life who we haven’t mentioned; her love for Robbie Williams.  You could say that Julie Waterhouse is ‘Robsessed’ – so Robbie Williams, if you ever want any documents scanning, please get in touch with your number one ‘Superfan’!

Julie Waterhouse Box-it Central

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